Skills & Expertise

Retail and E-Commerce Experience

From the shop floor of a 'brick and mortar' retailer to running my own e-commerce business - I have a long history working within the retail market - now focusing primarily on the technology sector. This has allowed me to appreciate the challenges of running a business myself - as well as the apparatus required to support this.

Technical Documentation and Support

I have a range of experience providing front-line technical support, as well as producing and delivering training programmes and user-friendly documentation or videos. I also have 'classroom' teaching expirience - delivering training programmes to staff. This has provided the basis for expert troubleshooting of a variety of systems.

Technical Knowledge

I am confident with HTML5/CSS3 and Javascript, as well as the host of Adobe Creative Suite and Microsoft software packages. I'm also experienced using a wide range of computer systems inlcuding website CMS and retail software. I am familiar with database systems and code as well as languages such as Python, NodeJS and Visual Basic.

Other Projects

With a keen interest in a range of technologies from front and back end development to media production - have a look below for some more examples of my work or projects I'm involved with.

Work & Projects

Employment History

  • Veeqo
    • Implementation Consultant (current)
  • Brightpearl
    • Implementation Consultant (6 months)
    • Advanced ​Product Support (2 yrs)
  • BrizTech Ltd. (3 yrs 6 months)
    • Owner / Head of Technology
  • True Digital (3 yrs 6 months)
    • Training and Solutions Manager

View my LinkedIn profile for more details on each role.

I am one of the former Managing Directors of BrizTech Limited - an online retail company selling across multiple channels - to both retail and B2B customers. I was responsible for book-keeping, internal IT and our online presence. Managing the sales process across the online marketplace. Specialists retailers in the ‘Google Cardboard’ VR headset - I have a keen interest in emerging new marketplaces.

Working across technical support and implementation has given me a well rounded expirience of the software lifecycle - from developement to QA/UAT and deployment - being involved in various continuous and short/long term projects.

Prior to my role at BrizTech – I worked at at digital marketing agency 'True Digital' (working for 3+ years on a major ecommerce site).

I am also founder, primary writer and content creator for website and social media brand Nicotine Freak.


Certifications

CompTIA A+ 220-901 (IT Support Technician Course) (Certificate)

The Blog

You can also follow my exploits, read reviews and guides and check out my personal projects on my blog. This includes personal highlights as well as tech writing and more.

Latest from the blog.

Photography

I'm a keep photographer, with a particular interest in post-processing work using software like Photoshop or Lightroom. You can see a small selection of my photo work here or follow me on Instagram.

Other Work

I have completed a number of 'VR ready' 3D Android tech demos in a bid to learn more about the market and develop programming skills. These can be seen here.

I also occasionally do work involving media creation and production - some examples of which can be found on my YouTube channel.

Nicotine Freak video content can be found here.

You can see all my development work here.